Terms and Conditions

Last updated: October 2025

Welcome to Mboma Music (“we”, “our”, “us”). These Terms and Conditions govern your use of our website https://mbomamusic.co.za and your purchases of products through our online store. By accessing or using this website, you agree to be bound by these Terms.

If you do not agree, please do not use this website or make any purchase from Mboma Music.


1. General Information

Mboma Music is a South African-based music store that sells both physical instruments (such as keyboards) and digital music files (such as project files and beats).

All purchases made through this website are subject to South African consumer protection laws.


2. Use of Website

You agree to use this website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the website.
We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion.


3. Products and Availability

We make every effort to display accurate product descriptions, prices, and availability. However, errors may occur.
If an error in pricing or availability is discovered after you place an order, we reserve the right to correct it or cancel the order, with a full refund if payment has already been made.


4. Pricing and Payment

All prices are listed in South African Rand (ZAR) and are inclusive of applicable taxes unless otherwise stated.

We accept payments through:

  • PayFast
  • Electronic Funds Transfer (EFT)

Orders are only processed once payment is successfully received.


5. Shipping and Delivery (Physical Goods)

We will ship your product once payment is confirmed.
Delivery times may vary based on your location and courier availability.
We will notify you when your order has been dispatched.


6. Digital Downloads

All digital purchases (such as FL Studio project files, beats, and sound packs) are delivered electronically after successful payment.

Please note that digital downloads are non-refundable once accessed or downloaded.


7. Refund and Return Policy

  • Refunds are allowed only if your order has not yet been processed or shipped.
  • Once goods have been shipped, we do not offer refunds unless the product is found to be defective within its guarantee period.
  • Returns are only accepted if there is a valid technical or physical issue with the product.
  • For refund or return inquiries, please contact us at support@mbomamusic.co.za.

All refund requests must include your order number and proof of purchase.


8. Guarantee and Product Issues

If you believe a product has a defect or issue, please contact us within the guarantee period stated for that product.
We may require photos, videos, or technical evidence before arranging a replacement or repair.


9. Intellectual Property

All content on this website, including text, images, logos, product designs, beats, and digital files, are the property of Mboma Music or our content partners.
You may not reproduce, resell, or redistribute any digital file purchased from us without written permission.


10. Limitation of Liability

Mboma Music is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
We do not guarantee that our digital files or downloads will be error-free or compatible with all systems.


11. Privacy Policy

Your personal data is handled according to our [Privacy Policy], which explains how we collect, use, and protect your information.


12. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting on this page.


13. Contact Information

For any questions regarding these Terms, please contact:

support@mbomamusic.co.za
https://mbomamusic.co.za